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Frequently Asked Questions

<h2>Most Frequently Questions with Answers</h2><!-- [et_pb_line_break_holder] --><p>To assist clients we have listed some of the most Frequently Asked Questions with answers. </p>
Q. What are the benefits of a NoFlush Urinal System?

ANS:

  • Restricts biofilm build up, prevents seepage, and helps preserve seals.
  • Provides a physical air lock.
  • Helps prevent blockages and keeps pipe work
  • Reduces water usage signific
  • Improves overall urinal hygiene.
  • Reduces water use, deodorising and maintenance costs.
Q: Why does the Boys’ Toilet Floor Smell ?

ANS:

Boys’ Toilet floor smells develop foul urinal like odours and smells are caused by tracking of dribbled urine from the urinal step up areas on shoe soles from the urinal to the vanity basin, from the urinal to the exit door and from the vanity basin to the exit door.

As these urine deposits dry they become anaerobic causing foul odours and smells which permeate many male toilets.

Daily cleaning and mopping the toilet floors with NoFlush BioClean (1 : 20 Dilution) will eradicate this problem and eliminates the foul odours and smells permanently.

NoFlush BioClean can be used for all toilet floor areas.

Q. How do I know when to replace the NoFlush BioSleeve?

ANS.

The BioSleeve will need replacing on average every 3 months. Urinals with more than one cistern may require more frequent replacement. Check the amount of biological (blue/green) material remaining in the BioSleeve by lifting the BioSleeve out of the waste outlet adaptor and checking the material under the cap.

Q. Who Can Change The NoFlush BioSleeves?

ANS. 

The NoFlush BioSleeve is designed to be change quarterly by the school or business cleaner or onsite maintenance person or plumber. They are specifically designed to be easy to remove and replace.  If your school or business has contract cleaners who change frequently NoFlush urinal solutions provides a NoFlush BioSleeve Management and Changeover Service.

Q. Does NoFlush Provide an Annual NoFlush BioSleeve Management and Changeover Service?

ANS.  

Yes Definitely.  NoFlush Urinal Solutions provides a NoFlush BioSleeve Management and Changeover Service for numerous clients Australia wide.    NoFlush Urinal Solutions provides a 20% discount for all consumables provided under and as part of an annual NoFlush BioSleeve Management and Changeover Service.

Q. Can NoFlush Urinal Solutions undertake a service of our urinals?

ANS.  

Yes, absolutely.  Just call 1300 NoFlush or email   wes@water.net.au  book a service call online.  

NoFlush is pleased to provide full service and maintenance services for all NoFlush Urinal systems installed around Australia

Q: Why is there a smell coming from the urinal outlet?

Q: Why is there a smell coming from the urinal outlet?

ANS:

  • The BioSleeve may have expired. Remove the BioSleeve from the outlet and check the level of biological material remaining and replace if necessary . High use areas may require that the BioSleeve be replaced more frequently than the average 3 months. It is recommended that the BioSleeves be checked at least monthly intervals to ensure adequate “good” bacterial population.
  • Good and effective bacteria may have been killed by use of products that contain bleach or other harsh chemicals. Refrain from using cleaning products other than the recommended No Flush BioClean concentrate at the nominate dilution.
  • Flushing may be occurring too often affecting the amount of good bacteria that break down the uric acid. Reset the timer so that flushing occurs on a  4-6 hourly basis.
  • Daily Cleaning instructions may not be followed correctly. Ensure that cleaning staff are well versed in the cleaning procedure .  ( Refer  PDFs on Cleaning instructions)
Q: Why is the urinal not flushing?

ANS:

  • The timer is only set to open the solenoid valve every 4-6 hours to maintain the good bacteria.
  • Timer may need resetting or require replacement.
Q: The solenoid does not close and water is running continuously?

ANS:

  • Debris from the pipes may have lodged in the solenoid valve. Ensure that a filter screen is fitted in the M&F valve prior to connection.
  • The solenoid valve may be worn and require replacement.
  • Turn off water supply stop cock to stop water running
  • Arrange for solenoid to be replaced. Call 1300 NoFlush or Email: wes@water.net.au

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